Having a warranty on a newly purchased vehicle is a great asset. However, it is imperative that you have a thorough understanding of any warranty coverage exclusions. The Tom Ahl-Time Certified Lifetime Warranty covers all of our new vehicles and most used vehicles, and we want you to receive the most benefits that you can from your Chrysler warranty, Dodge warranty, Jeep warranty, or Ram warranty. Here at Tom Ahl Chrysler Dodge Jeep Ram, we want to make certain that you are aware of any warranty coverage exclusions that may pertain to your vehicle.

Non-Covered Conditions:

The limited warranty does not apply to:

- Vehicles used for commercial, business or government purposes.

- Vehicles used for or equipped for competitive driving, racing, contests of speed, towing a trailer, boat, or other vehicle unless the vehicle is equipped with a tow package which meets or exceeds the vehicle manufacturer's towing package specifications.

- Any damage or loss due to water, rust, or contamination.

- Any expense incurred in connection with repairs performed without receipt of prior authorization from Warranty Plan Administrator.

- Any mechanical failure caused by sludge buildup, contaminants, foreign objects, improper amount or type of fluids, lubricants, coolants, or refrigerants, or lack of required maintenance.

- Any damage resulting from continued operation or caused by the owner's failure to take reasonable precautions to prevent further damage to the vehicle when an apparent problem exists.

- Any resulting or subsequent damage to or from a non-covered part.

- The vehicle if the odometer is inoperative or has been altered or tampered with during the time you owned your vehicle so that the actual mileage cannot be determined.

- The vehicle if it has been modified or if it has any alterations to the powertrain, the suspension (including tire or wheel sizes or offsets) or the exhaust system not approved by the manufacturer of the vehicle.

- Any loss or expense due to failures caused by overheating.

- Any loss normally covered by an automobile insurance policy, including injury or death to any person or persons.

Vehicles that are excluded from Lifetime Warranty:

- Vehicles that are more than 80,000 miles.

- Vehicles that do not have a remaining basic factory warranty.

- Vehicles that are 2016 and older.

- Any of the following vehicles*: Hummer, Jaguar, Land Rover, Range Rover, MINI, Smart Car, Volvo, Audi, Bentley, Rolls Royce, Aston Martin, Lamborghini, Maserati, Ferrari, Porsche, Sprinter, Roush, Callaway Lotus, Saleen, Acura NSX, Prowler, GT-40, Saab, Daewoo, Daihatsu, Corvette ZRI, Viper.

Claims Requests:

Contact the service department at Tom Ahl CDJR for claims and claim information requests.

When you purchase your new or used vehicle from Tom Ahl CDJR, we will go over all of the details of your vehicle warranty and will gladly answer any questions that you may have. Contact the dedicated team at Tom Ahl CDJR today for more information!


Tom Ahl Chrysler, Dodge, Jeep, Ram, FIAT

617 King Avenue
Directions Lima, OH 45805-1733

  • Sales: 419-227-0202
  • Service: 419-227-0202
  • Parts: 419-227-0202

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*This line is subject to change. Speak with our expert team at Tom Ahl Chrysler Dodge Jeep Ram for current exclusions.