  FREQUENTLY ASKED QUESTIONS
QUESTION: Do I have to bring my car back to your dealership when I have a claim?
ANSWER: Absolutely not! The Lifetime Warranty can be used at any licensed repair shop in all 50 U.S. states and Canada. So if you move, if you're on vacation, or traveling on business, the warranty goes with you!
ANSWER: Absolutely not! The Lifetime Warranty can be used at any licensed repair shop in all 50 U.S. states and Canada. So if you move, if you're on vacation, or traveling on business, the warranty goes with you!
QUESTION: Do I have to bring my vehicle back to your dealership for the required maintenance?
ANSWER: No, you do not have to. You can take your vehicle to any licensed repair shop to have the maintenance done. If you change your own oil, simply keep the receipts for the oil and filter. However, our dealership will electronically maintain all of your maintenance records for submission to the insurance company when you have a Lifetime Warranty claim.
QUESTION: Who stands behind the Lifetime Warranty?
ANSWER: One of the largest automotive specialty insurers in the world: Heritage Indemnity Company.
QUESTION: This looks like a great warranty, so why do so many of your competitors misrepresent the terms of the coverage?
ANSWER: Because that's all they CAN do! We have exclusive rights to this Lifetime Warranty product in our market.
ANSWER: No, you do not have to. You can take your vehicle to any licensed repair shop to have the maintenance done. If you change your own oil, simply keep the receipts for the oil and filter. However, our dealership will electronically maintain all of your maintenance records for submission to the insurance company when you have a Lifetime Warranty claim.
QUESTION: Who stands behind the Lifetime Warranty?
ANSWER: One of the largest automotive specialty insurers in the world: Heritage Indemnity Company.
QUESTION: This looks like a great warranty, so why do so many of your competitors misrepresent the terms of the coverage?
ANSWER: Because that's all they CAN do! We have exclusive rights to this Lifetime Warranty product in our market.
If you have any additional questions, please don't hesitate to call the phone number at the top of this page or submit a question by using the form on the right.
Contact
Tom Ahl Chrysler, Dodge, Jeep, Ram, FIAT
617 King Avenue
Lima, OH 45805-1733
- Sales: 419-227-0202
- Service: 419-227-0202
- Parts: 419-227-0202
Hours
- Monday 09:00AM - 07:00PM
- Tuesday 09:00AM - 06:00PM
- Wednesday 09:00AM - 06:00PM
- Thursday 09:00AM - 06:00PM
- Friday Closed
- Saturday Closed
- Sunday Closed
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